AI training for government teams

A staff member pastes a resident's complaint into a free AI tool to draft a reply.

Does your team know what is safe to share?

We train government teams to use AI for the communication work they do every day, using the tools your organization has approved, inside the policy you already have, with a review step before anything reaches residents.

Your team leaves with
A shared, approved way of using AI
Prompts saved for their own recurring tasks
A review checklist before anything is published
Clear lines on what never goes into an AI tool
What teams learn

Practice on the work already on their desks.

Participants bring a real task: a meeting summary, a press release, a newsletter article. They leave having finished it with AI and checked it themselves.

01

Drafting from notes

Turn meeting notes or a department update into a first draft of a press release, newsletter article or talking points.

02

Plain language

Rewrite technical policies, ordinances and reports so residents can understand them on the first read.

03

One announcement, every channel

Adapt a single announcement into a newsletter item, social posts, a website update and a short script.

04

Accessibility support

Draft alt text, captions and simpler versions of documents, then check them against your accessibility standards.

05

Summaries and briefings

Condense long reports, survey comments and meeting transcripts into briefings leaders can read in minutes.

06

Prompts that work every time

A simple structure for writing prompts, and a shared library your team keeps adding to.

Built into every session

Safe use is taught alongside every skill.

We train to the AI policy your organization already has. If you do not have one yet, we share examples other governments use as a starting point for your legal and IT teams.

  • What never goes inResident personal information, personnel matters, legal advice and anything confidential.
  • A person reviews everythingEvery output is checked for accuracy, tone and fairness before it reaches the public.
  • Facts get verifiedNames, dates, figures and quotes are confirmed against the original source.
  • Records still applyAI drafts may count as public records. Teams learn to check with their records officer.
  • Approved tools onlyTraining uses the tools your IT team has approved, such as the AI built into your existing software.
Training formats

Start with leadership, then bring in the team.

On site or online. Each format can stand alone, and most offices move through them in order.

Step 1

Leadership briefing

90 minutes, department heads

What AI can and cannot do for your office, what your policy allows, and where your teams should start.

Quoted with the workshop
Step 3

Hands-on team workshop

3 hours, up to 15 people

Staff complete real tasks with AI and build their own prompt library and review checklist.

Starting at $2,500
Step 4

Train the trainer

Half day, department liaisons

Prepares liaisons to coach their own teams and keep the prompt library current.

Quoted with the workshop

Readiness results are for training and planning only. They are never used for hiring, promotion, pay or discipline decisions.

Who leads the training

Cleonta Jackson-Tidwell

Cleonta holds a master's degree in adult education and training and works in local government communications, where she has worked with teams across departments on newsletters, social media, accessibility and the systems behind them. She uses AI every day to build tools, write and plan, and teaches others to do the same with care.

M.A., Adult Education and Training B.A., Journalism and Communication 15+ years in HR and organizational leadership
Start a conversation

Find out where your team stands with AI.

Thirty minutes. Tell us which tools your staff have, what your policy allows and what you want them doing differently. We will recommend where to start.